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Monsido

Monsido

Overview

What is Monsido?

Monsido's Web Governance Platform helps users manage and optimize their web presence with tools like prioritized errors, WCAG and Section 508 accessibility testing and automation.

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Recent Reviews

TrustRadius Insights

Monsido is a valuable tool that helps users improve website accessibility and compliance. With ongoing scans and suggestions, users have …
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Pricing

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What is Monsido?

Monsido's Web Governance Platform helps users manage and optimize their web presence with tools like prioritized errors, WCAG and Section 508 accessibility testing and automation.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Monsido | All-In-One Web Solution

YouTube
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Product Details

What is Monsido?

Monsido Video

Monsido is an all-in-one platform that unifies web governance, quality assurance, and accessibility compliance. We deliver the insights you need to optimize your website, quickly and easily. Visit our website to learn more: http://bit.ly/2CrpfEZ

Monsido Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(8)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Monsido is a valuable tool that helps users improve website accessibility and compliance. With ongoing scans and suggestions, users have been able to fix front-facing issues and meet web standards in a timely manner. The tool has eliminated the need for ad-hoc audits and consultants, saving users time and money. By having all functionalities in one place, Monsido provides users with the necessary data to allocate additional resources, improve team productivity, and optimize on-page SEO. It effectively identifies and fixes issues such as missing alt text, broken links, spelling errors, slow page loadings, and even helps monitor website performance. With Monsido, users can ensure their website meets web and business standards, making it more accessible to all visitors and improving user conversion. Overall, Monsido has proven to be an essential tool for website maintenance and optimization, helping users achieve better accessibility, quality control, SEO performance, and brand development.

Comprehensive and Intuitive Platform: Users have praised Monsido for its comprehensive and intuitive platform. Many reviewers have stated that the platform offers a wide range of features and tools that are easy to navigate and understand. Some users have mentioned that they appreciate how all the necessary website quality and accessibility governance functionalities are integrated into one platform, making it convenient to manage their websites effectively.

User-friendly Interface: The user-friendly interface of Monsido has been highly regarded by users. Numerous reviewers have emphasized that the platform is designed in a way that is easy to use, even for those with limited technical expertise. Users have complimented the intuitive layout, clear instructions, and visually appealing design of the interface, which contribute to a smooth user experience.

Helpful Support Team: The client success team and support team at Monsido have received praise from many users. Several reviewers have commended their engagement, helpfulness, and knowledge when assisting with any issues or questions. Users value the prompt responses they receive from the support team and appreciate their dedication in resolving problems efficiently.

Cons:

  1. Confusing and Lacking User Interface: Multiple users have mentioned that the interface of Monsido is confusing and lacking in terms of usability. They felt that it could be improved to make tasks easier and more intuitive.
  2. Inaccurate Scanning Process: Some users have experienced frustration with the scanning process of Monsido as it sometimes ignores items that have been marked to be ignored. This inconsistency can lead to inefficiencies and difficulties in managing website data.
  3. Limited Features for Managing Large Data Sets: Several users have mentioned that Monsido lacks batch processing or manual CSV upload features, which would be helpful for managing large amounts of data efficiently. The absence of these features can make certain tasks time-consuming and cumbersome for users.

Users have made several recommendations based on their experience with Monsido. The most common recommendations are as follows:

  1. Reach out to Monsido's friendly team and partner with them: Users highly recommend reaching out to Monsido's team and forming a partnership. This suggests that working closely with Monsido can result in a more effective implementation and utilization of the platform.

  2. Integrate Monsido with a CMS if available: Many users recommend integrating Monsido with a Content Management System (CMS) if one is available. This integration allows for seamless monitoring and management of website quality, making it easier for web development teams.

  3. Implement Monsido if there is no quality assurance platform in place: Users suggest implementing Monsido if there is currently no quality assurance platform being used. This indicates that Monsido offers a range of benefits to web development teams, such as improved website quality and streamlined processes.

These recommendations highlight the importance of communication with Monsido's team, utilizing available integrations, and considering the need for a quality assurance platform.

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Melissa Nile | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Monsido is used to monitor the entire website for content, SEO, and accessibility issues. It reduces the workload on the team of content managers by highlighting and prioritizing content optimization tasks. With a website as large as this, it does pose some issues as we need to upgrade to a higher-tier product, but this is currently under discussion. I appreciate the speed of reply by the Monsido team when queries arise and find their customer support excellent. While the accessibility monitoring is easy to understand if you know what you're looking for, some content authors or managers without specific training in this area would struggle to understand how to correct these issues, or even where some are arising from.
  • Content policy scanning: You don't have to do a site search for a particular phrase you want to change or erase. Instead, you can create a policy and rescan your site and Monsido will find it for you.
  • SEO issue monitoring: The prioritization of tasks is accurate and focussed on the customer experience rather than feeding the Google algorithm.
  • Customer service: Any questions are answered promptly and fully. They always check that you are happy with the resolution before closing the ticket.
  • The performance tracker is still a relatively new product (still in Beta at time of writing) so it will be interesting to see better guidance on how to use this monitor.
  • Writing content policies relies on regex knowledge which can be daunting for a new content manager, so a more extensive list of examples used by other organizations might be useful.
  • The knowledge base can be difficult to navigate when looking for an issue. Clearing older posts might make this easier to search.
The data visualization by Monsido is excellent for both executive summaries and for user operation. It can be used by a first-time user with relative ease, however, training (which is offered by Monsido) and guidance by experienced users really unlock the product's potential for an organization. I would not recommend opening the tool suite in an executive meeting, as some of the metrics that are tracked are enticing for them but require contextual understanding for their relevance to the wider health of the website.
  • Accessibility tracking
  • SEO tracking
  • Content quality assurance
  • It is an expensive tool if it isn't being properly harnessed, so some can struggle to see the worth.
While the two products are similar in their offerings, I find Monsido to be easier for a new team member to pick up and start using right away. The customer service and support are also better.
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